At Ergoman our philosophy embodies lifetime customer relationships. This means never recommending anything to a customer that does not deliver real business value and a return on their investment. Beyond this core philosophy, our strategic goal is to be a valuable partner and assistant of our customers in order to help them redesign their business processes and succeed in the Digital Transformation Era.
During the last fifteen years we have offered a large number of telecommunication & information technology solutions to our clients in different markets. We are recognized for managing complex projects of high importance and this is our valuable asset for our business development.
Our offerings are comprehensive Telecom & IT solutions in the areas of:
- Network Planning
- Multiservice Routers
- Ethernet Access
- Wan Optimization
- Wi-Fi Solutions
- Call Control
- Communication Gateways
- Unified Communications Applications
- Omni channel Customer & Agent Experience
- Data discovery, Analysis and reporting
- Guided experience to access data and create dashboards/reports with infographic creation
- Consistent web-based & Mobile experience on all devices, on or offline.
- Cognitive Analytics
- Planning, Budgeting and Forecasting
- Profitability Modeling and Analysis
- Performance and Management Scorecarding
- Financial Close and Regulatory Reporting
Enterprise Information Management
- Business Processes
- E-mail Management
- Contract Management
- Purchasing Management
Our Complete service offerings include high-quality consulting services in market sectors where our professionals have long and proven experience. These market sectors include Telecoms, Financial Services, Industries, Pharma, Cosmetics and Consumer Goods.
We succeed with our Customers!
By adopting a Customer-centric approach, we help our customers improve their business performance by understanding their business needs, focusing on Telecom & IT solutions that can transform these needs to their competitive advantage. We help them optimize their business decisions, Omni-channel communications, procedures, workflows and implementing the business systems that support them. Complete Customer Satisfaction from presales to sales and after sales support is our goal.
What make us Different!
Our main competitive advantage lies in our commitment for top presales, after-sales and consulting services on each one of the globally-leading products we represent. We strongly believe that all products reach their full potential when they are being implemented by the right team that can enable product to business solution transformation.
Our people have a true passion for delivering innovative solutions that empower people and organizations. Just as importantly, they combine a strong personal code of ethics with sound communication skills that facilitate teamwork and become a foundation for success.
We always try to understand your needs before we even make our first recommendation, which means we don't come in on a first visit with a sales mentality. We come in with questions which will ultimately lead to solutions for your company and its people that will actually work. Solutions you can actually afford. And solutions that will be accepted and used by those they're intended to help.
No one is left out of the process. In order to create effective solutions we try to include everyone in the outcome. The needs and requirements of both business and technology must be balanced.
Our recommendations may involve a lot of solutions, or just an idea. We don't just sell Hardware & software or deliver services. We utilize one or both as a part of many of the solutions we recommend.
We deliver projects on time and budget. That work. Sounds simple, but it's key to maintaining long-term relationships.
Our partners are globally-leading hardware & software vendors that successfully promote and implement their solutions in the market through Ergoman. Our commitment to them, our customer–centric approach and our sales & technical skills make our Long term partnerships a reality!
Currently Ergoman has the following key partnerships:
- IBM - Advanced Business Analytics Partner
- QlikView – Business Discovery Solutions
- Cisco – Express communication & Collaboration Specialization
- The Quality Group – Network Planning Specialization
- One Access – Multiservice Routers Specialization
- Ucopia – Wi-Fi Solutions
- Ruckus – Wi-Fi Solutions
- Jacada – Omni channel Customer Experience Solutions